BUSINESS HEALTH CHECK SME EMPLOYING A TEAM Welcome to your Business Health Check - SME Employing a Team The Business Health Check - SME Employing a Team will present you with 40 questions covering 8 key areas in your business. Theses require you to choose one of 5 possible answers ranging from strongly agree to strongly disagree. Please answer all the questions as honestly as possible. After each question you can optionally enter comments. Any information you provide will be useful both to yourself as a reminder of why you gave a particular answer, and to me as I analyse the results and give you detailed feedback. Which industry group best represents your business?Please select your answerAccommodationAccountingAdvertisingAerospaceAgricultureAutomotiveBankingBeauty and CosmeticsBiotechnologyChemicalCommunications (Inc Telecoms)Consulting and CoachingComputers and ITConsumer ProductsEducationElectronicsEmploymentEnergy and UtilitiesEntertainment and RecreationFashionFinancial ServicesFood and BeverageHealthInformationInsuranceManufacturingMedia, Broadcasting and JournalismMedical Devices and SuppliesMotion Pictures and VideoMusicPharmaceuticalPublic AdministrationPublic RelationsPublishingProperty and Real EstateRetailServicesSportsTransportationTravel and TourismVideo GamesWeb ServicesYour own estimate for strategy and planning (marks out of 10)Your own estimate for sales and marketing (marks out of 10)Your own estimate for profitability and cashflow (marks out of 10)Your own estimate for people and processes (marks out of 10)I have a clear vision of where my business is heading in the next 3-5 years and it aligns with my personal goalsStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeI have an up to date business plan and I use this regularly to check my progressStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeI have sufficient time to do everything that is required of me in my business and to bring my business plans to fruitionStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeWhen I set my business up I had a clear vision of what I wanted to achieve, and the business has developed in line with thisStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeI use a number of metrics both financial and non financial to measure the performance of my business and these allow me to make timely decisions.Strongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeI understand the financial numbers and feel completely supported in the financial management of my businessStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy accountant gives me quality business advice on a regular basis, and provides much more than an annual tax and account preparation serviceStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeI fully understand the unit cost of each of my products and services and use this to make informed business decisionsStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeCashflow is one of my biggest concerns, I frequently worry that there are insufficient funds to meet business needsStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy book keeping is up to date, suppliers invoices are paid promptly and I have strong credit controlStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeSales revenue and profitability has increased year on year in each of the last 3 years (or since the business was formed, if less than 3 years)Strongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMarketing is one of the key strengths of my business, and we generate sufficient business leadsStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeSales is one of the key strengths of my business, and I have no problem turning leads into salesStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy marketing is unique and makes me stand out from my competitorsStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy business has a unique selling proposition and this is shared with and understood by my teamStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeI have defined my ideal customer, I can empathise with him, and I have a good understanding of his needs and desiresStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy business has a portfolio of customers with no one customer representing more than 15% of salesStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeI know which of my customers are the most profitable and that drive my business successStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMost of my marketing spend is targeted on acquiring new customersStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMost of my new customers are referred to me by existing or previous customersStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeWe generally get things right first time and do not suffer from mistakes or a significant level of reworkStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy business processes are fully documented and are operated consistently in line with the documentationStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeWherever possible my business processes are automated or computerised and operate effectivelyStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeI have an accurate and up to date database of customers and prospects which gives me the information I needStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy IT systems are effective and enable the business to operate efficientlyStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeEvery member of my team is empowered and has the environment, resources and training to operate to his or her full potentialStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeIf I lost a key member of my team I could easily replace them and this would not have a negative effect on the businessStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeEvery member of my team is encouraged to participate with business ideas and suggestionsStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy team sees change as positive and are always ready for a new challengeStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy business has a clear mission statement that is shared and understood by my team and is reflected every aspect of the businessStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeI am clear on my end game (or exit strategy) for my business and I'm on track to achieve itStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy business has the ability to generate all the money I need to live the lifestyle I desireStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy business allows me sufficient freedom to pursue everything that I want, I have sufficient time for friends, family and leisure activitiesStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeIm able to manage all my business affairs without them causing undue stressStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy business energises me and gives me all the fulfilment I hoped it would when I set it upStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy business is reliant on me, and would suffer significantly if I was absent for a prolonged periodStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeAll my business records are regularly backed up and stored in a remote and secure locationStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeI have an effective and tested disaster recovery plan that will allow me to continue to trade in an emergencyStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeI have identified the key business risks I'm likely to face and have mitigated against theseStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeMy intellectual property is protected and I won't suffer significantly from a copycat businessStrongly AgreeSomewhat AgreeNeither Agree or DisagreeSomewhat DisagreeStrongly DisagreeThank you for taking time to complete the Business Health Check - SME Employing a Team The initial summary of your results will appear on the next screen, and I'll also send this to you in an email. A more detailed summary will also be available once you confirm your email address. Look out for a separate email asking you to do this. If you don't receive this email in the next few minutes please check your junk or spam folder. Name Business Name Email